March 2024 Business Conditions Survey

Members and Non-members are invited to complete the 3rd annual survey of local business conditions.

Your answers to this survey will be used to gauge activity trends within the local community and to guide the Chamber in the provision of services to members. The overall results may be included in a report to members and your specific answers will not be identifiable.

Your personal details are secure and individual survey results will not be disclosed to any other party.

The survey shouldn’t take more than a few minutes to complete but if you need to come back later, there is a “Save and Continue Later” link at the bottom of the form which allows you to save your partially completed form and return to it later.

For a chance to go into the draw to win a Kalamunda Farmers Market fresh produce hamper valued at $50 please enter your email address at the end of the survey – this is optional.

1. Are you a current member of the Kalamunda Chamber of Commerce(Required)
2. In which market sector are you operating?(Required)

THINKING ABOUT THE PAST 12 MONTHS:

Much WorseWorseAbout The SameBetterMuch Better
5. Have there been any changes in customer demand?
6. Did you find it difficult to hire or retain good staff:

THINKING ABOUT THE NEXT 12 MONTHS:

Very pessimisticSomewhat pessimisticNeutralSomewhat optimisticVery optimistic
9. Are you planning to adjust your prices in the next 6 months?
10. Do you anticipate any changes in your staffing levels in the next 12 months?
11. In the next 12 months, do you intend to invest money in your:

TELL US ABOUT YOUR MARKETING:

12. In the past 12 months, did you use any of these marketing channels:

GOVERNMENT SUPPORT AND REGULATION:

Very dissatisfiedDissatisfiedNeutralSatisfiedStrongly satisfied

TECHNOLOGY AND INNOVATION
Not important at allNot very importantNeutralSomewhat importantVery important

Thank you for participating in our survey the results will be published on our website, on our social media platforms and via our regular email newsletter.

Here are the results of the 2023 Business Survey. The prior year results are below.

The 2023 results are in stark contrast to 2022. We had a 190% increase in survey participants this year and there a number of notable trends:
  • Covid is no longer seen as a threat to business
  • Although there is a reasonable expected uptick in sales this is not reflected in bottom line expectations with rising costs eroding any increase in profits
  • Concerns were at an elevated level relating to finding and retaining suitable staff and adequacy of premises. For the first time, parking was noted as an area of concern.
  • Burn out and the perceived increase in red tape are also strong demotivators with a number of respondents considering closing their businesses down.
2023 KCC SurveyDownload
Survey-resultsDownload